Privacy Policy

Last Updated: 4 September 2026

At Viespoke, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share information when you visit or interact with our website, viespoke.com, or communicate with us through our website, advertisements, forms, email, phone, or other channels.

Viespoke is based in Kerala, India, and this Privacy Policy is intended to apply to our processing of personal data in accordance with applicable laws and regulations in India, including the Digital Personal Data Protection Act, 2023 and applicable rules and regulations thereunder.

1. Who We Are

The website viespoke.com is operated by Viespoke, a marketing and growth consultancy based in Kerala, India.

For privacy-related questions, requests, or concerns, you can contact us using the details provided in the Contact Us section of this website.

2. Information We Collect

Depending on how you interact with us, we may collect information such as:

Name
Email address
Phone number
Company or organisation name
Job title or professional information
Information you provide through enquiry, contact, consultation, or other forms
Details about your marketing requirements, business, or project
Messages and communications you send to us
Information submitted when requesting our services
Website usage and interaction data
IP address
Browser type and device information
Operating system and general device information
Pages visited, referring pages, and approximate interaction times
Information collected through cookies, pixels, tags, and similar technologies
Advertising and campaign interaction information

We may also receive information from third-party platforms when you interact with our advertisements, social media pages, or other digital campaigns, subject to the applicable terms and privacy policies of those platforms.

3. How We Collect Information

We may collect information when you:

Visit or browse our website
Submit an enquiry or contact form
Request a consultation or proposal
Contact us by email, phone, WhatsApp, or other communication channels
Interact with our advertisements
Interact with our social media pages or content
Subscribe to communications from us
Communicate with us as a client, prospective client, supplier, or business contact

Some information may also be collected automatically through cookies, analytics tools, advertising technologies, and similar technologies when you use our website.

4. How We Use Your Information

We may use the information we collect to:

Respond to enquiries and requests
Contact you regarding your enquiry or requested service
Understand your business and marketing requirements
Provide, manage, and improve our services
Prepare proposals, consultations, and business communications
Communicate with existing and prospective clients
Analyse website usage and improve website performance
Measure the effectiveness of our marketing campaigns
Understand how visitors interact with our website and advertisements
Improve our advertising, targeting, and campaign performance
Detect, prevent, and address security issues, fraud, spam, or misuse
Maintain business and administrative records
Comply with applicable legal and regulatory requirements
Protect our rights, property, and legitimate business interests

We will use personal data only for purposes that are reasonably connected with the purpose for which it was collected or otherwise permitted under applicable law.

5. Marketing and Advertising

Viespoke may use digital advertising platforms, including Meta and Google, to promote our services and measure the effectiveness of our advertising.

These platforms may use cookies, pixels, tags, conversion tracking, or similar technologies to help us understand interactions with our website and advertisements, measure conversions, create audiences, and improve advertising performance.

Depending on the tools and settings used, information such as your IP address, browser or device information, website interactions, advertising interactions, and conversion events may be processed by these third-party platforms.

We may also use remarketing or audience-related advertising features where permitted by applicable law and platform policies.

Google and Meta process information in accordance with their own privacy policies and terms. Their processing may take place on systems located outside India.

You can manage certain advertising and cookie preferences through your browser, device settings, or the relevant advertising platform’s privacy and advertising controls.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide functionality, understand website usage, improve performance, and measure advertising and marketing activities.

Cookies may be used for purposes including:

Essential website functionality
Security
Analytics and website performance
Understanding visitor behaviour
Measuring advertising performance
Conversion tracking
Marketing and remarketing, where applicable

Some cookies may be placed by third-party service providers that provide analytics, advertising, hosting, security, or other services to us.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of parts of the website.

Where required by applicable law, we will obtain consent before placing or using non-essential cookies or similar technologies.

7. Analytics and Measurement

We may use analytics and measurement services to understand how visitors use our website and to improve our marketing and digital experiences.

These services may collect information such as pages visited, interactions, device information, browser information, approximate location derived from technical information, traffic sources, and other usage information.

We may use these insights in aggregated or otherwise appropriate forms to understand website performance and marketing effectiveness.

8. How We Share Your Information

We do not sell your personal information as a standalone commercial product.

We may share personal data where reasonably necessary with:

Service providers that support our website and business operations
Website hosting and infrastructure providers
Analytics and measurement providers
Advertising platforms such as Google and Meta
CRM, communication, email, form, automation, or customer-support platforms
Professional advisers and service providers
Government authorities, regulators, courts, or law-enforcement agencies where required or permitted by law
Other parties where you have provided consent or where sharing is otherwise permitted under applicable law

Third-party service providers may process information on our behalf or independently according to their own applicable terms and privacy policies.

9. International Data Transfers

Some of the technology, analytics, advertising, communication, hosting, and other service providers we use may process or store information outside India.

Where personal data is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate contractual, technical, and organisational safeguards.

10. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, complying with legal obligations, and protecting our legitimate interests.

The specific retention period may vary depending on the nature of the information and the purpose for which it was collected.

When personal data is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and regulatory requirements.

11. Data Security

We take reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored by us.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, social media services, videos, or other external content.

If you follow a link to a third-party website or interact with third-party content, that third party may collect and process information according to its own privacy policy.

We are not responsible for the privacy practices, security, or content of third-party websites and services.

13. Embedded Content

Our website may include embedded content such as videos, images, social media posts, maps, or other content provided by third parties.

Embedded content may function as if you have visited the third-party website directly. Such third parties may collect information, use cookies or similar technologies, and monitor interactions in accordance with their own policies.

14. Your Rights

Subject to applicable law and any conditions or limitations prescribed by law, you may have rights relating to your personal data, including the right to:

Request information about the personal data we process about you
Request correction of inaccurate or incomplete personal data
Request deletion or erasure of personal data where applicable
Withdraw consent where processing is based on consent
Request information about certain third parties with whom your personal data has been shared
Raise a grievance or complaint regarding our processing of your personal data
Nominate another individual to exercise applicable rights on your behalf, where permitted by law

Requests may be subject to applicable legal requirements and verification procedures.

15. Withdrawal of Consent

Where we process your personal data based on your consent, you may withdraw that consent by contacting us.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Please note that certain information may continue to be retained or processed where we are legally required or otherwise permitted to do so.

16. Communications and Marketing

If you provide your contact information to us, we may use it to respond to your enquiry, provide requested information, communicate regarding our services, or otherwise communicate with you in connection with your relationship with Viespoke.

Where required, we will seek appropriate consent before sending promotional or marketing communications.

You may request that we stop sending promotional communications at any time by contacting us or using an available unsubscribe mechanism.

17. Children’s Privacy

Our website and services are not directed specifically at children.

We do not knowingly collect personal data from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal data to us inappropriately, please contact us so that we can take appropriate action.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements, or regulatory requirements.

When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy.

We encourage you to review this page periodically to remain informed about how we handle personal data.

19. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or want to raise a concern regarding the handling of your personal data, please contact us through the contact details provided on our website.

Viespoke
Kerala, India
Website: viespoke.com
Email: hello@viespoke.com

We will review and respond to privacy-related requests in accordance with applicable law.

20. Applicable Law

This Privacy Policy is governed by the applicable laws of India.

Where applicable, personal data processing by Viespoke will be carried out in accordance with the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, and other applicable laws and regulations, as and when they apply to such processing.