viespoke.com

Last Updated: 4 September 2026

Welcome to Viespoke. These Terms & Conditions govern your use of the Viespoke website, viespoke.com, and your interactions with our website and services.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Viespoke

Viespoke is a marketing and growth consultancy based in Kerala, India. We provide services including strategy, performance marketing, marketing intelligence, creative and content production, digital growth, SEO, website development, and related marketing services.

Viespoke may provide services directly or through employees, consultants, contractors, technology providers, or other service partners.

2. Use of Our Website

You may use this website for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

• Use the website for any unlawful or fraudulent purpose
• Attempt to gain unauthorised access to the website, its systems, or related services
• Interfere with the operation or security of the website
• Introduce malicious code, viruses, or other harmful material
• Copy, reproduce, modify, distribute, or exploit website content without permission
• Use automated systems or scraping tools to collect website content without our prior written permission
• Misrepresent your identity or your relationship with Viespoke
• Use information obtained from the website to compete with or harm Viespoke

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.

3. Our Services

Information about our services displayed on this website is provided for general information and does not constitute a binding offer to provide services.

The exact scope of services, deliverables, timelines, fees, responsibilities, assumptions, and other commercial terms will be agreed separately with each client through a proposal, quotation, statement of work, service agreement, or other written communication.

Services may vary depending on the client’s requirements, business objectives, available information, budget, resources, and other circumstances.

4. Proposals and Engagements

Any proposal or quotation provided by Viespoke may be subject to specific terms, validity periods, assumptions, and conditions stated in that proposal.

A client engagement will become effective when the relevant proposal, quotation, agreement, statement of work, or other written confirmation has been accepted by both parties.

In the event of any conflict between these website Terms & Conditions and a specific written agreement between Viespoke and a client, the specific client agreement will take precedence for that engagement.

5. Client Responsibilities

To enable us to provide our services effectively, clients may be required to provide accurate, complete, and timely information, materials, access credentials, approvals, feedback, and other resources reasonably required for the project.

Clients are responsible for ensuring that any information, content, images, videos, trademarks, customer data, or other materials they provide to Viespoke can lawfully be used for the relevant purpose.

Delays caused by incomplete information, delayed approvals, unavailable access, or other matters outside our reasonable control may affect project timelines.

6. Marketing Results and Performance

Viespoke uses data, strategy, testing, optimisation, and industry knowledge to improve marketing performance. However, marketing outcomes depend on numerous factors outside our control.

We do not guarantee:

• A specific number of leads, sales, enquiries, customers, or conversions
• A specific return on advertising spend
• Specific search engine rankings
• Specific advertising results
• Approval of advertisements by third-party advertising platforms
• A particular level of website traffic or organic visibility
• A specific revenue or profit outcome

Past performance, case studies, examples, projections, or other results presented by Viespoke should not be interpreted as a guarantee of future performance.

7. Advertising Platforms and Third-Party Services

Our services may involve third-party platforms and technologies, including Google, Meta, search engines, social media platforms, analytics services, hosting providers, CRM systems, advertising platforms, communication tools, and other third-party services.

Third-party platforms operate independently from Viespoke and may change their policies, algorithms, features, pricing, availability, approval processes, or technical requirements.

Viespoke is not responsible for changes, outages, suspensions, restrictions, policy decisions, algorithm changes, or other actions taken by third-party platforms.

Where appropriate, clients remain responsible for complying with the terms, policies, and requirements applicable to their third-party accounts and services.

8. Intellectual Property

Unless otherwise agreed in writing, all intellectual property rights in the Viespoke website and its original content belong to Viespoke or its licensors.

This includes, where applicable:

• Website copy
• Branding
• Logos
• Graphics
• Visual elements
• Frameworks
• Methodologies
• Designs
• Original written content
• Marketing concepts
• Proprietary processes
• Other materials created or owned by Viespoke

You may not reproduce, distribute, modify, publish, sell, licence, or commercially exploit these materials without our prior written permission.

9. Client Materials

Clients retain ownership of materials, data, trademarks, intellectual property, and other content they provide to Viespoke, subject to the rights required for us to perform the agreed services.

By providing materials to Viespoke, the client confirms that they have the necessary rights and permissions for us to use those materials for the agreed purpose.

10. Third-Party Materials and Licences

Some projects may require third-party resources, including stock images, fonts, software, plugins, music, footage, APIs, advertising platforms, hosting services, or other licensed materials.

Where applicable, the use of such materials may be subject to the terms and licences of the relevant third-party provider.

Unless specifically included in the agreed scope, third-party licence fees, subscriptions, hosting charges, software fees, advertising spend, domain registration, and similar costs may be charged separately.

11. Website Development

Where Viespoke provides website development services, the final scope, technology, functionality, integrations, hosting arrangements, maintenance responsibilities, and deliverables will be defined separately for each project.

Unless expressly included in the agreed scope, ongoing hosting, domain renewal, software subscriptions, plugin licences, maintenance, security monitoring, content updates, and third-party service charges are not automatically included.

Website functionality may depend on third-party platforms, plugins, APIs, hosting providers, browsers, operating systems, and other technologies outside our control.

12. SEO Services

SEO results depend on numerous factors, including search engine algorithms, competition, website quality, technical factors, content, backlinks, industry conditions, and search behaviour.

Viespoke does not guarantee a specific search engine ranking, traffic level, keyword position, or timeline for achieving SEO results.

Search engine algorithms and policies may change without notice, and such changes may affect website visibility and performance.

13. Confidentiality

We may receive confidential or commercially sensitive information from clients in connection with our services.

We will take reasonable measures to protect confidential information and use it only for legitimate business purposes related to the relevant engagement, subject to applicable law and the terms of any separate confidentiality agreement.

Information that is already publicly available, independently developed, lawfully obtained from another source, or required to be disclosed by law may not be treated as confidential.

14. Privacy and Personal Data

Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms & Conditions.

By using our website or submitting information to us, you acknowledge that your information may be collected and processed in accordance with our Privacy Policy and applicable law.

15. Website Accuracy

We make reasonable efforts to ensure that information published on our website is accurate and up to date.

However, we do not guarantee that all information is complete, current, error-free, or suitable for every purpose.

We may update, modify, suspend, or remove website content or services at any time without prior notice.

16. Links to Third-Party Websites

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience or informational purposes. Viespoke does not control and is not responsible for the content, availability, security, privacy practices, or terms of third-party websites.

Accessing third-party websites is at your own discretion and risk.

17. Disclaimer

To the maximum extent permitted by applicable law, the Viespoke website and its content are provided on an “as is” and “as available” basis.

We do not warrant that:

• The website will always be available or uninterrupted
• The website will be completely free from errors or defects
• The website will be free from viruses or other harmful components
• Information on the website will always be complete or current
• The website will meet every user’s specific requirements

Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Viespoke shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or reliance on information provided through it.

For paid client services, any limitation of liability will be subject to the terms of the applicable client agreement.

Nothing in these Terms & Conditions limits liability where such limitation is prohibited by applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Viespoke, its personnel, contractors, and service providers harmless from claims, losses, liabilities, damages, costs, or expenses arising from:

• Your unlawful use of the website
• Your violation of these Terms & Conditions
• Materials or information provided by you that infringe third-party rights
• Your violation of applicable laws or third-party terms
• Your misuse of services or website content

20. Force Majeure

Viespoke will not be responsible for delays or failure to perform obligations caused by circumstances reasonably beyond our control.

Such circumstances may include natural disasters, fire, flood, epidemic, power or internet failures, cyber incidents, governmental action, strikes, infrastructure failures, third-party platform outages, changes to advertising platforms, or other events beyond our reasonable control.

21. Suspension or Termination

We may suspend or terminate access to our website or discontinue any website feature or service at any time.

For client engagements, termination will be governed by the applicable proposal, service agreement, statement of work, or other written agreement.

Termination will not affect rights or obligations that accrued before termination.

22. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, technology, or applicable laws.

The updated version will be published on this page with a revised Last Updated date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions to the extent permitted by applicable law.

23. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to any applicable law and any dispute-resolution provisions contained in a separate client agreement, courts having appropriate jurisdiction in Kerala, India shall have jurisdiction over disputes arising from the use of this website or these Terms & Conditions.

24. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.

Viespoke
Kerala, India
Website: viespoke.com
Email: hello@viespoke.com